1. Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in industrial transmission equipment and extrusion solutions.
2. Can you follow strict tolerances and high precision requirements?
Yes, we can provide high-precision parts and manufacture products strictly according to your provided drawings.
3. How long does the delivery take?
Generally, it takes 1-2 days if the goods are in stock, or 5-10 days if the goods are not in stock, depending on the quantity.
4. How do you handle quality issues?
In case of non-conformance, please contact us immediately. We will rework or repair the parts. If a solution cannot be reached, we support a refund.
5. Can I get a sample?
Of course. We supply free samples for you to check the quality. Standard samples take 3-5 days.
6. Which express services do you use for shipping?
We usually ship via DHL, UPS, FedEx, or SF. Fast shipping takes about 3-5 days, while economy options take 7-14 days.